Frequently Asked Questions
How it works
1How do taxes work with Accountify?
Since we handle operations end to end for a majority of our customers, we make payments on behalf of our customers once the funds are transferred to us. Receipts for every tax payment are made readily available.
2How does pricing work?
Our pricing works as a simple monthly subscription. We endeavour to be cheaper than an in-house team, however all prices are based on the size and scale of your operations. See our pricing page for more details and to get a custom quote.
3Is support included? Can I ask questions?
Yes! Support is included as part of your plan – no extra fees to worry about. Your dedicated account manager is happy to answer any questions you might have. We strive to address questions in a day or less.
4What companies is Accountify suited for?
Generally, our customers are International companies entering India, Family Businesses & Startups. Our smallest client has about 5 employees and our largest over 3000. We think Accountify is a great match for any company looking to professionalise their Accounting & Finance operations and looking to derive more value from their MIS reports. If you are not sure whether we are right for you, please get in touch with us.
Pricing
1Do you charge hourly fees if I have questions or need help?
No, there are no extra fees for asking questions – in fact, we encourage it. Your monthly plan price covers everything.
2How do prices change as I grow? Will my plan price keep changing every month?
We understand the importance of predictability. Your prices won’t fluctuate every month. While our pricing is based on monthly transactions, there are only price changes on a yearly basis to adjust for increments and if there is a change in the scale or scope of work.
3How should I calculate my monthly transactions? What does that include?
Monthly transactions include your sales, purchases, bank transactions, expenses, cash, payroll, credit card expenses. A sum total of all the above transactions is how you would calculate your monthly transactions.
4Why do you price based on transactions?
Our goal is simple and transparent pricing. In examining different models, we found that transactions closely reflected business complexity while also having the advantage of being simple to calculate.
5What is your cancellation policy? What if I prepaid for the year?
We want you to work with Accountify because you’re happy with the service, not because you signed a contract. You can cancel anytime with a two month notice period, however we have an initial 3 month lock in period with new customers.
6If I prepay for a year, does that lock in my price?
Prepaying can reduce your costs because Accountify won’t change your plan price until your monthly expenses jump up by at least two pricing tiers or your bookkeeping complexity increases significantly. This is something that can be discussed on a case to case basis by reaching out to us.
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